Power your global
patient business

Introducing NAVI: A patient engagement and patient management technology solution designed exclusively for healthcare provider global patient services teams

 

Streamline operations


Streamline global and international patient team operations with the robust, user-friendly NAVI platform capable of patient inquiry management, appointment and consult scheduling, role-based task assignment, and more


Increase revenue


Improve inquiry conversion rates and enhance global patient revenue, both domestic and international, through second opinion video consultations integrated into the NAVI platform and process and collect payment from patients via an embedded payment gateway


Transform the patient experience


Give global patients a user-friendly mobile platform to communicate with the global patient team, participate in video consults, access medical records, keep family members updated, remit payment and more throughout the continuum of the medical travel journey

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Address all patient inquiries from one view


Reduce labor commitments to answering and managing patient inquiries with a user-friendly, web-based application accessible to multiple stakeholders and roles


Direct messaging and medical report sharing features eliminate disorganized flow of e-mail and phone call follow-ups and appointments with patients and/or referring partners


Schedule video consultations and process payment seamlessly


Increase second opinions’ revenue stream by monetizing video consultation services or bill for pre-travel and post-travel follow-up consultations


Schedule, conduct and process patient payment for consultations all through the NAVI platform


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Track the medical travel journey for patients and family members


Provide a dedicated, mobile-accessible application free to patients including direct chat, consultation, and medical report sharing capabilities with the global patient team


Utilize NAVI to provide mobile updates on patient status throughout stay to patient family members at home or on premise

Address all patient inquiries from one view

Reduce labor commitments to answering and managing patient inquiries with a user-friendly, web-based application accessible to multiple stakeholders and roles

Direct messaging and medical report sharing features eliminate disorganized flow of e-mail and phone call follow-ups and appointments with patients and/or referring partners

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Schedule video consultations and process payment seamlessly

Increase second opinions’ revenue stream by monetizing video consultation services or bill for pre-travel and post-travel follow-up consultations

Schedule, conduct and process patient payment for consultations all through the NAVI platform

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Track the medical travel journey for patients and family members

Provide a dedicated, mobile-accessible application free to patients including direct chat, consultation, and medical report sharing capabilities with the global patient team

Utilize NAVI to provide mobile updates on patient status throughout stay to patient family members at home or on premise

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HIPAA Compliant

HIPAA compliant application designed to protect PHI and two-way transfer of medical records

Web Based

No licenses or per user limitations and no local installation required

Mobile-Friendly

Accessible from anywhere and on any device within organizational security standards

Schedule a Demo

Contact us today to schedule a demo of the NAVI platform
It is our promise to take no more than 20 minutes of your time